EMOSHI PRIVACY SUMMARY
We prioritize informed consent and transparency in all interactions involving our Emoshi Artificial Intelligence (“Emoshi AI”) systems. Users are provided with clear explanations of how their data is used and must consent to the uses outlined in this Privacy Policy in order to use the product. Users also have the right to request the deletion, correction, or modification of their personally identifiable information at any time per the terms of this Privacy Policy.
Below is a link to our full Privacy Policy, but we'll summarize the most important aspects here:
The way it works is you write a sentence and get back from the system the highlighted emotions extracted from each sentence. What Emoshi retains would look something like this:
Total sentence count = 2
hope = 1
no emotion = 1
Your text is stored on our server in order to automate the processing of the emotions and to allow you to use the tool and access your entries. However, a human will only read it with your permission, unless we receive a subpoena or legal order, or disclosure is otherwise required by law.
Emoshi's AI is hosted securely on Amazon Web Services behind a firewall. We encrypt any data in transfer with TLS and at rest with AES encryption.
Upon your request, we will delete any data we have and can, from our servers including your Personally Identifiable Information.
More details can be found here: Emoshi Privacy Policy and Emoshi General Terms & Conditions
EMOSHI PRIVACY POLICY
Last Revised August 28, 2024
WHAT WE DO
Emoshi™ is an AI-powered journal that automatically detects the emotions in your writing. It learns how you express yourself and provides unparalleled insights that evolve with every sentence you write - no need to self-report your mood or tell Emoshi™ how you feel. Just open your journal and start writing. Click the analyze button whenever you want, and Emoshi™ will instantly scan every sentence for 11 diverse emotions. A constantly evolving emotional baseline shows you when an emotion rises above or falls below your normal range. The more you reflect, the clearer your reflection becomes. Chart your progress and take pride in your emotional diversity with a vibrant monthly calendar. Discover how, when, and about who you emote, recognize emerging patterns, and spot potential triggers with in-depth daily, weekly, and monthly emotion insights. Research shows that journaling has many physical and psychological benefits, from stress management to improved relationships. Personal reflection increases self-awareness, which is the first pillar of Emotional Intelligence. Emotional Intelligence is the human ability to understand and manage emotions. Emoshi™ uses AI to empower humans, not replace them. Our mission is to provide the most accessible way for anyone to better understand and embrace their full emotional range.
We know that your privacy is important to you, and we work hard to earn and keep your trust. This website and all products associated with it are licensed to Emoshi, LLC, by its parent entity, Cognovi Labs, Inc. Emoshi, LLC shall hereinafter be referred to as “Emoshi,” “we,” “us,” and “our.” We respect your privacy and are committed to protecting your privacy through our compliance with this Privacy Policy (the “Policy” or “Privacy Policy”). The words “you” and “your” refer to you as a visitor of the website located at https://emoshi.ai (“Website”) or a user of the Emoshi™ Product (“Product,” “Emoshi™” or “Emoshi™ Product”).
This Policy describes:
This Policy applies to information we collect on the Website, or in emails and other electronic messages between you and the Website.
This Policy does not apply to information collected by us offline or through any other means, or information collected by any third party through any application or content that may link to or be accessible from the Website (for further information, see below, “Third-Party Websites”).
You must provide affirmative consent to this Privacy Policy in order to register and use the Emoshi™ Product.
Please read this Privacy Policy carefully to understand our practices regarding your information and how we will treat it. If you do not agree with our policies and practices, please do not use our Website. By using our Website, you agree to the terms of this Policy. This Policy may change from time to time (see below, “Changes to this Policy”). Your continued use of our Website after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.
This Policy is incorporated by reference and should be read in conjunction with Emoshi’s General Terms & Conditions.
Personal Information. To ensure that we provide you with the best possible experience, we will store, use, and disclose personal information about you in accordance with this Policy. Personal information is information that individually identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular user, household or device (“Personal Information”). The Personal Information that we may receive and collect depends on: what you do when you access our Website; when you provide information in connection with your use of the Emoshi™ Product; or when you register to become a user or otherwise utilize certain aspects of the Website or Emoshi™ Product through and/or in connection with your third party Google® account.
Aggregated Consumer Information. For purposes of this Privacy Policy, Aggregated Consumer Information is data and information related to your use of the Emoshi™ Product that is used by us in an aggregated manner, including to compile statistical and performance information related to the provision and operation of the Emoshi™ Product. Emoshi owns all Aggregated Consumer Information. Aggregated Consumer Information is not deleted when you close your account and may be stored indefinitely to improve the Emoshi™ Product or be used for other business purposes.
Deidentified Information. For purposes of this Privacy Policy, Deidentified Information is information that has been modified to remove all Personal Information. Emoshi owns all Deidentified Information. Deidentified Information is not deleted when you close your account and may be stored indefinitely to improve the Emoshi™ Product or used by us for any purpose, commercial or otherwise, without acknowledgment or compensation to you. The following are examples of deidentified information that Emoshi or its third-party service providers may collect:
Free-Text Boxes. The information that you provide in each case will vary. In some cases, you may be able to provide Personal Information via email or free text boxes, such as contacting Emoshi to request further information. When providing your Personal Information, please provide only relevant information and do not provide unnecessary sensitive information, such as Social Security numbers, credit card information or other sensitive personal data, unless required for our services.
Other Sources. Unless you log in with your Google account, we will ask you to create a username and password that should only be known to you. When you provide this information to us, you are no longer anonymous. Additionally, we may receive information about you from other sources and add it to the information you have provided to us.
Non-Personal Information. We may collect Non-Personal Information such as usage, frequency, and duration of use of the Emoshi™ Product. Non-Personal Information is automatically collected when using the Emoshi™ Product.
Recording Use of the Website. We partner with trusted third-party vendors to analyze performance and traffic of our Website. This may include things like buttons you click, mouse movements and other behavior on the Website, date and time of access, pages visited, web beacons, and cookie or pixel tag information. Please see our Automatic Information Collection section below to learn more about cookies, pixels tags, and analytic technologies.
Live Chat. We partner with a trusted third-party vendor to provide you with live chat features to better assist you. When using the live chat features, please only provide necessary information and do not provide sensitive information. For recordkeeping, training, and quality assurance purposes, we or our third-party vendor may record and maintain a transcript of any communications in the live chat.
You may have the opportunity to provide Personal Information on our Website, including but not limited to:
|
Category |
Examples |
Collected |
Disclosed |
|
Identifiers. |
A real name, unique personal identifier, online identifier, Internet Protocol address, email address, account name. |
YES |
YES - to Affiliates and/or Service Providers. |
|
Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). |
A name, signature, address, telephone number |
YES |
NO |
|
Protected classification characteristics. |
Age |
YES |
NO |
|
Sensitive Personal Information |
Precise geolocation |
YES |
YES – to Affiliates and/or Service Providers. |
|
Biometric information. |
Behavioral characteristics |
YES |
NO |
|
Internet or other similar network activity. |
Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement. |
YES |
YES - to Affiliates and/or Service Providers. |
|
Geolocation data. |
Physical location via IP address |
YES |
YES – to Affiliates and/or Service Providers. |
|
Inferences drawn from other Personal Information. |
Profile reflecting a person’s characteristics, psychological trends, and behavior |
YES |
NO |
We may obtain the Personal Information listed above from the following categories of sources:
Website. In addition to the information that you provide to us, we may also collect information about you during your visit to our Website. We collect this information using automated tools that are detailed below. These tools may collect information about your behavior and your computer system, such as your internet address (IP Address), the pages you have viewed, and the actions you have taken while using the Website. Some of the tools we use to automatically collect information about you may include:
We may use the following categories of cookies on our Website.
Of course, if you do not wish to have cookies on your devices, you may turn them off at any time by modifying your internet browser’s settings. However, by disabling cookies on your device, you may be prohibited from full use of the Website’s features or lose access to some functionality.
Information including users name and email address. For further
information on what Intercom collects and how it is stored, see https://www.intercom.com/help/en/articles/1722980-how-intercom-tracks-
and-stores-data.
Product. In addition to the information that you provide to us, we may also collect information about you during your use of our Emoshi™ Product. We collect this information using automated technology. This technology may collect information about your behavior and your device, such as your internet address (IP Address), the pages you have viewed, the actions you have taken while using the Product, saved preferences, and log-in Session ID. This information is not personally identifiable or capable of being used to identify you in the scope of this Policy. You can manage how your browser shares location information with us, as well as how your browser handles cookies and related technologies, by adjusting your privacy and security settings. Please refer to instructions provided by your service provider or the manufacturer of your device to learn how to adjust your settings.
The information we gather and that you provide is collected to provide you the information and services you request, in addition to various other purposes, including, but not limited to:
We keep personal data for as long as reasonably necessary for the purposes described in this Privacy Policy, per our retention policies, applicable laws, and regulatory obligations, or until you withdraw your consent (where applicable). To determine the appropriate retention period for your Personal Information, we will consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we use your Personal Information and whether we can achieve those purposes through other means, and the applicable legal requirements.
We may retain Non-Personal Information, De-Identified Information, and Aggregated Data indefinitely. This includes data that cannot be linked to any individual user, information that has been stripped of all personal identifiers, and combined statistical data from multiple users. We use this information for various purposes, including analyzing trends, improving our services, and conducting research. This retained data does not identify you personally and helps us better understand user behavior and preferences on a broader scale.
We do not sell or lease your Personal Information to any third party. We may disclose your Personal Information to a third party for a business purpose, including the following categories of third parties:
We will not share your Personal Information with our affiliate, Cognovi Government Services, LLC.
Except as described in this Policy, we will not disclose your information with third parties without your notice and consent, unless it is under one of the following circumstances:
We want to provide you with relevant information that you have requested. When possible, we will always provide options as to what information we collect and how you can manage any preferences that pertain to such information.
If we provide subscription-based services, such as email newsletters, we will allow you to make choices about what information you provide at the point of information collection or at any time after you have received a communication from us while you are subscribed. Transactional or service-oriented messages, such as delivery confirmation messages, are usually excluded from such preferences, as such messages are required to respond to your requests or to provide goods and services and are not intended for the purposes of marketing.
From time to time, we may send you email newsletters and marketing emails. You may opt out of them at any time by selecting the “unsubscribe” link at the bottom of each email or by sending us an email directly at support@emoshi.ai and requesting that we discontinue sending you marketing material. Please note that by opting out or unsubscribing you may affect other services you have requested we provide to you, in which email communication is a requirement of the service provided. Even if you opt-out of receiving marketing material, we may still need to contact you with important information about your account or responding to your requests or questions.
You may have the opportunity to receive SMS or "text" messages, pre-recorded voice messages or auto-dialed phone calls from Emoshi, its affiliates and related entities as well as third parties. Such messaging may be used to authenticate your identity or mobile device, as well as provide you informational updates about services or products you may have requested. In providing your mobile device number or cell phone number to Emoshi, you knowingly consent to such communications from Emoshi or for Emoshi to use your cell phone number or mobile device number. In providing your number, you represent that you have the authority to agree to receive text messages at the telephone number that you provide to Emoshi, or from which you sent the text message request to us. You further acknowledge that: (a) no purchase is required to opt into this service; (b) you may opt out at any time by following the instructions provided in our communications to you; and (c) your receipt of text messages may result in separate charges from your mobile provider.
Any such communications you receive from us will be administered in accordance with your preferences and this Policy.
Even after consenting to this Policy and the General Terms & Conditions, you may opt out of receiving email marketing from us by following the instructions at the bottom of the marketing email you receive from us or by sending us an email directly at support@emoshi.ai and requesting that we discontinue sending you marketing material.
We strive to maintain and process your information accurately. We have processes in place to maintain all of our information in accordance with relevant data governance frameworks and legal requirements. We employ technologies designed to help us maintain information accuracy on input and processing.
Where we can provide you access to your Personal Information in our possession, we will always ask you for a username and password to help protect your privacy and security. We recommend that you keep your password safe, that you change it periodically, and that you do not disclose it to any other person or allow any other person to use it.
You can view and change the Personal Information that you have provided to us on your User Profile or by contacting us directly for assistance. To view your User Profile, log in to your account and click on your user icon in the bottom left corner. From there click on the "My Profile" menu item to navigate to your User Profile.
We take the protection of the Personal Information of minors very seriously at Emoshi. We do not knowingly register or otherwise collect Personal Information through our Website from any child under the age of 13 without the prior verifiable consent of the minor’s parent or guardian. However, we are allowed to collect a minor’s name for the one-time purpose of seeking verifiable parental or guardian consent at the request of the minor under the age of 13. If verifiable consent is not provided within 14 days of the minor providing us the parent’s email address, we will delete the parent’s email address from our system. Once verifiable consent is obtained from a minor’s parent or guardian, we will collect only that Personal Information from such minor that is relevant to their participation with our Product, including a username, password, or email address.
We do not sell or share information obtained from minors with any third parties for their own use. We do have third party partners who may have access to information we collect that is subject to the requirements of this section in order to assist us supporting the Product. We do not disclose a minor’s Personal Information with blogs or other websites where the information would be publicly accessible.
If we should inadvertently collect information from a minor under the age of 13, we delete that information, except to the extent needed to seek verifiable parental consent from the minor’s parent or legal guardian. Parents or legal guardians have the right to review their minor’s Personal Information, delete it, or withdraw permission to allow further collection or use by emailing us at support@emoshi.ai. We will not require a minor to disclose more information than is reasonably necessary to participate on Website.
We welcome inquiries or feedback on the services or products you might use or like to use. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information about the Emoshi™ Product provided by you in any form of media or to Emoshi directly ("Submissions"), are non-confidential and Emoshi will be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you.
This Policy does not apply to websites or other domains that are maintained or operated by third parties or our affiliates. Our Website may link to third-party websites and services. For example, if you click on an advertisement on the Website, you may be taken to another website that we do not control. These links are not endorsements of these websites, and this Policy does not extend to them. Because this Policy is not enforced on these third-party websites, we encourage you to read any posted privacy policy of the third-party website before using the service or website and providing any information.
NOTICE: At this time, based on the thresholds established by each of these state laws, our company is not required to comply with each state’s requirements. Regardless, and as a matter of best practice and consistency, we strive to provide you the same rights available under these laws and will comply with this Policy and updates thereto.
California.
Other State Law Rights.
Some state laws in the United States provide consumers with additional rights with respect to their Personal Information (also known as “personal data”), as those terms are defined under those applicable state laws. Such states may include California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia (now or in the future). Any Personal Information we collect is collected for the commercial purpose of effectively providing our services to you, as well as enabling you to learn more about, and benefit from, our services. If you reside in a state that provides additional rights with respect to your Personal Information, you may exercise each of your rights as identified below, subject to our verification of your identity.
Only you, or someone legally authorized to act on your behalf, may make a request related to your Personal Information. If an authorized agent makes a request on your behalf, we may require proof that you gave the agent permission to submit the request.
Responding to Your Request. Upon receiving your request, we will confirm receipt of your request by sending you an email confirming receipt. To help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to the Personal Information. In some instances, such as a request to delete Personal Information, we may first separately confirm that you would like for us to in fact delete your Personal Information before acting on your request.
We will respond to your request within forty-five (45) days. If we require more time, we will inform you of the reason and extension period in writing.
In some cases, our ability to uphold these rights for you may depend upon our obligations to process Personal Information for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, or because processing is necessary to deliver the services you have requested. Where this is the case, we will inform you of specific details in response to your request.
We do not warrant or represent that this Policy or the Website’s use of your Personal Information complies with the laws of every jurisdiction. Furthermore, to provide you with our services, we may store, process, and transmit information in the United States and other locations around the world, including countries that may not have the same privacy and security laws as yours. Regardless of the country in which such information is stored, we will process your Personal Information in accordance with this Policy.
We use commercially reasonable technical, administrative, and physical safeguards in order to protect your Personal Information against the risk of accidental loss and from unauthorized access, use, alteration, and disclosure. However, we can never promise 100% security. You have a responsibility, as well, to safeguard your information through the proper use and security of any online credentials used to access your Personal Information in the Website, such as a username and password. If you believe your credentials have been compromised, please change your password. Please also notify us immediately of any actual or suspected unauthorized use of the Website or your information.
This Policy describes our current policies and practices with regard to the information we collect through the Website. We are continually improving and adding to the features and functionality of the Website along with the products and services we offer through the Website. If we make any changes to this Policy, a revised Policy will be posted on this webpage and the date of the change will be reported in the “Last Revised” block above. You can get to this page from any of our webpages by clicking on the “Privacy Policy” link (at the bottom of the Website).
We value your opinions and welcome your feedback. To contact us about this Policy or your Personal Information, please contact us by email at support@emoshi.ai or by mail to:
Emoshi, LLC
31 S Main St., Suite 12,
Dayton, Ohio, 45402.
